Privacy Policy
APP Administrative Scrivener Corporation (hereinafter referred to as "the Firm" or "we") recognises the importance of protecting personal information (hereinafter referred to as "PI") and is committed to handling such information properly in accordance with applicable laws and regulations, including Japan’s Act on the Protection of Personal Information.
This Privacy Policy explains how we collect, use, store, and protect PI obtained from clients or visitors to our website. We may revise this policy from time to time without prior notice.
1. Collection and Management of PI
We collect PI only to the extent necessary to provide our services or to respond to enquiries. PI is collected by lawful and fair means.
The types of personal information we may collect include:
- name, address, telephone number, and email address;
- passport details or copies;
- educational and employment history;
- nationality, ethnicity, and other information relevant to immigration procedures;
- medical or health-related information where necessary.
Where necessary, we will obtain your explicit consent before collecting any sensitive information.
2. Purpose of Use
PI collected by the Firm will be used solely for the following purposes:
- responding to enquiries and providing our services;
- verifying the identity of the client;
- preparing documentation related to immigration procedures (e.g., visa applications, residence status);
- providing information or assistance related to services offered by the Firm;
- improving the usability and functionality of our website (including through the use of cookies).
We will not use your information beyond the stated purposes unless required by law or with your express consent.
3. Handling of Sensitive Information
We handle sensitive PI (e.g., health information, ethnic origin) only when necessary for providing services, such as visa application support, and strictly under the following circumstances:
- with the individual’s explicit consent;
- where required to fulfil legal obligations;
- where it is necessary to protect the vital interests of the individual or others, and obtaining consent is not feasible;
- where the information has already been manifestly made public by the individual.
Such information is strictly controlled and used only to the minimum extent necessary.
4. Provision to Third Parties
We will not disclose PI to third parties without your prior consent, except in the following circumstances:
- when required by law;
- when necessary for the performance of services by trusted contractors or service providers, subject to strict confidentiality obligations.
All contractors and service providers engaged by the Firm are appropriately supervised to ensure the proper handling of PI.
5. Use of Cookies and Access Logs
Our website uses cookies to analyse traffic and improve service quality. Cookies are small data files stored on your device when visiting our website.
Information collected through cookies may include:
- IP address;
- browser type and version;
- date and time of access;
- pages visited and time spent on them.
This data is collected anonymously and is not used to identify individuals.
6. Data Security
The Firm takes appropriate technical and organisational security measures to prevent unauthorised access, alteration, loss, or leakage of personal information. This includes continuously maintaining and strengthening our internal management systems.
7. Retention and Disposal of Data
We retain PI only for as long as necessary to achieve the intended purposes of use. Once the information is no longer required, it is securely disposed of, unless statutory retention periods apply.
8. Access, Correction, and Deletion of PI
If you wish to request access to, correction of, or deletion of the PI we hold about you, please contact us using the details provided below. We may ask you to provide identity verification details in order to process your request securely.
Please include the following in your request:
- your full name;
- your address;
- your telephone number;
- your email address;
- the nature of your request.
9. Changes to this Policy
This Privacy Policy may be updated from time to time without prior notice. Any significant changes will be published on our website.