APP Administrative Scrivener Corporation (hereinafter referred to as “We”) recognises the importance of protecting personal information (hereinafter referred to as "PI") and is committed to handling such information properly in accordance with applicable laws and regulations, including Japan’s Act on the Protection of Personal Information.

This Privacy Policy explains how we collects, uses, stores, and protects PI obtained from clients or visitors to our website. We may revise this policy from time to time without prior notice.

1. Collection and Management of PI

We collect PI only to the extent necessary to provide our services or to respond to inquiries. PI is collected by lawful and appropriate means.

The types of personal information we may collect include:

  • Name, address, telephone number, and email address
  • Passport details or copies
  • Educational and employment history
  • Nationality, ethnicity, and other information relevant to immigration procedures
  • Medical or health-related information where necessary

Where necessary, we will obtain your consent before collecting any sensitive information.

2. Purpose of Use

PI collected by us will be used solely for the following purposes:

  • Responding to enquiries and providing our services
  • Verifying the identity of the client
  • Preparing documentation related to immigration procedures (e.g. visa applications, residence status)
  • Providing information or assistance related to services offered by the Firm
  • Improving the usability and functionality of our website (including through the use of cookies)

We will not use your information beyond the stated purposes unless required by law or with your express consent.

3. Handling of Sensitive Information

We handle sensitive PI (e.g. health information, ethnic origin) only when necessary for providing services such as visa application support, and only under the following circumstances:

  • With the individual’s explicit consent
  • Where required to fulfil legal obligations
  • Where it is necessary to protect the vital interests of the individual or others and obtaining consent is not feasible
  • Where the information has already been made public by the individual

Such information is strictly controlled and used only to the minimum extent necessary.

4. Provision to Third Parties

We will not disclose PI to third parties without prior consent, except in the following circumstances:

  • When required by law
  • When necessary for the performance of services by trusted contractors or service providers, under confidentiality obligations

All contractors and service providers engaged by us are appropriately supervised to ensure proper handling of PI.

5. Use of Cookies and Access Logs

Our website uses cookies to analyse access and improve service quality. Cookies are small data files stored on your device when visiting our website.

Information collected through cookies may include:

  • IP address
  • Browser type and version
  • Date and time of access
  • Pages visited and time spent on them

This data is collected anonymously and is not used to identify individuals.

6. Data Security

The Firm takes reasonable security measures to prevent unauthorised access, alteration, loss, or leakage of personal information. This includes maintaining and strengthening our internal management systems.

7. Retention and Disposal of Data

We retains PI only for as long as necessary to achieve the intended purposes of use, and securely disposes of the information once it is no longer needed, unless otherwise required by law.

8. Access, Correction, and Deletion of PI

If you wish to request access to, correction of, or deletion of your PI we hold, please contact us using the details provided below. We may ask you to provide identity verification details in order to process your request.

Please include the following in your request:

  • Your full name
  • Your address
  • Your telephone number
  • Your email address
  • The nature of your request

9. Changes to this Policy

This Privacy Policy may be updated without prior notice. Any significant changes will be posted on our website.

Contact

APP Administrative Scrivener Corporation

[Contact form] or email: contact@gyosei.app